
What should I look for if I want to hire the "Young Guns" of the selling world?
This is a question I saw posted on LinkedIn this morning and, given the numerous responses, I figured I would chime in with my own thoughts. After reading some of the thoughts I realized that some of us are trying to start on the roof before laying the foundation!
When I graduated from college I looked back at my education and was blessed to have been exposed to so many lessons but the one thing that I was most proud of is my ability to recognize potential in young people. In 3 years as a campus leader I had the privilege to interview over 1,000 college students for a number of positions. I made horrible hiring decisions and I made great ones...but as many of us know, we learn just as much from hitting a ball in the water as we do hitting one down the middle (thanks Dave)!
Some of you may be asking yourselves...
"This guy is talking about college! Do these principles carry any weight in the "real world"?"
Absolutely!!
These 5 Principles have only become more important as I immerse myself in the world of professional selling!
So...
Here are the "BIG 5"...
5. "Business Owner" Mentality
Being an employee is a state of mind! When we work with large sales forces this is one of the first topics we discuss. We encourage each sales professional to approach their customers, their territory, and their business as if they were the owner of the company. Too many times we run into sales professionals that get to work at 8 and leave at 5, while only doing what they are asked to do. The truth is, that may be enough to keep your job but it should not be enough to keep your pride! As a sales professional, we are suppose to make decisions like a "business owner"! We confront dilemmas like a "business owner"! And most importantly, we put in the time and commitment that a "business owner" would!
This week, ask yourself "What would a business owner do?"
4. Continuous Learner
We are always moving! We are either moving forward or falling behind. When looking to hire ANYONE we must identify an individuals desire to learn! To grow! To improve! Too many times we encounter sales professionals that are doing the same thing today that they were doing 15 years ago. We are not going to reach success today by doing what worked yesterday! To compete today we must stay ahead of the curve and we do that by learning new skills. If you want to have some fun...ask your stagnant sales professional, "What books are you currently reading?" You will have your answer right there! A true pro is ALWAYS polishing their craft!
3. Interpersonal Skills
While cliche, this one is even more important in an economy like this. We must hire sales professionals that ADD value to our product/service...not detract from it! I had been going to a men's clothing store for the past 4 years but recently made a switch to a new one because while one store focuses on interpersonal skills, the other could not even spell "relationship". While I am only one customer...I am getting married (buying suits for the wedding) and I have sent a number of my friends over there to get their wedding attire! That one "detail" cost one company thousands of dollars while the other store has more business than they know what to do with.
If we struggle to generate relationships, we will struggle to pay the bills!
2. Resiliency
I once heard my dad tell a sales manager, he was working with, "If you hire a sales professional with low levels of resiliency you are committing management malpractice!" Sales is a tough profession and if we do not hire "tough" sales people, we will either face low sales or a high turnover (maybe both)!
We must find sales people that have the mentality...
"Some will...some won't...so what...Who's Next?!"
1. Personal Accountability
We define personal accountability as "I do what I say I am going to do...because I said I would!" You know...I have noticed that individuals with low levels of personal accountability are always the ones who are "stuck in traffic" and are late "because someone else..."! Sales professionals do what they say they are going to do because they do not know any other way. They are committed to doing what it takes to keep their word and even if they are not responsible for the mistake...they take responsibility for making it right!
In this blog I communicated 5 principles that impact the success of young sales professionals but I think if you take a close look at the "Big 5" you will see its impact in other areas of business...and life!
2 comments:
Great post Jason! I ame excited to read more! Good luck with everything! :)
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